Savebig
Reviews and Complaints
www.savebig.com
Al R Jlk
New Lisbon, Wisconsin
Savebig .com has worthless bid items
I joined savebig in April 2011 and purchased a large bid package. I bid on many things and won or bought 3 gift card packages worth a total of slightly more than the bids I purchased. I received the gift cards promptly so I was satisfied. Beginning June 2011 I decided to purchase more bids but before I did I checked out the website auctions. I found nothing but junk offered and in my opinion not worth bidding on so I did not purchase any bids. I contacted customer service to ask why they were not putting up anything worth bidding on. They said they were changing the website and would have it corrected in 48 hours. It has now been 2 weeks and still only junk is offered to bid on. My advice stay away from this website.
Loss:
$67
5 comments
James T Zro
San Diego, California
RIP OFF CITY!!!!!!
I called SaveBig within a few minutes of making an error by inserting my credit card info for registration. It tried to offer me additional credits rather than a refund. I rejected the credits. A conference call was made among Visa, SaveBig and myself wherein SaveBig agreed to credit my VISA account the $99. That was more than a month ago! This is a horrible site and its customer service is even worse. I am now force to have Visa intervene again and it credit my account. I have contacted SaveBig and offer it to refund my money rather than it receiving another negative mark on its Visa account. SaveBig just ignores all my emails. PURCHASER BEWARE!!!!!!!!
3 comments
Anonymous
Washington, District Of Columbia
Savebig.com is a SCAM
Based on my experience with savebig.com, it is a scam. They charge you $99 for opening an account without informing you. That $99 buys you a "chance" to spend more money on a product if you happen to win an auction (which is virtually impossible without spending way more than money in bids than what the product actually costs if bought at retail price). The customer service is a joke and wont answer any questions (they even claim they're not affiliated with savebig.com and just a third-party). And to top it all off, from what I've read on the internet, those people who actually have won big-ticket items at auction, havent actually received their paid-for products!! In my opinion, this website should be shut down immediately and whoever is running it belongs in prison. This is nothing other that stealing money from people.
14 comments
Anonymous
Las Cruces, New Mexico
Unable to BUY IT NOW with auction bids bought
I put in 110 bids on a pair of sunglasses overvalued at 39.99 and was told i was not able to use vouchers on BUY IT NOW category since they were auction vouchers and were not paid the .60 cents per voucher when you join.I still have 500 bids for sale.Who wants to buy them? Of course they probably don't have any value. What a rip off!!!!!!!! lmpino0715@***.com I'm told I still need 26 more words to post a comment. Here goes! What a rip off!, what a rip off!!, what a rip off!!!, what a rip off!!!
4 comments
mollyssrogers
Las Vegas, Nevada
SaveBig
I thought I would try the auctions at SaveBig.com However while registering they asked for my credit card information. Foolishly I gave it thinking it was to enable payment when bidding on the auctions. However they charged me $99.. I was not happy about this and apparently many other people were unhappy too. I contacted the company by email and at first they did not want to refund the money and instead offered me some free bids. I did not want this, I just wanted a refund. After several emails the company refunded my money within a week. They were courteous, prompt and also gave me 99 free points to encourage me to use their site. So the problem was resiolved to my satisfaction.
2 comments
Anonymous
Norwalk, Connecticut
Save big money when you suck mynards!
My complaints are many, but they fall on deaf ears. The poor clerk we *** to makes little money and rightfully so, doesn't care. I can only ask that we as an internet community, boycott. As a contractor and homeowner, I have not saved big money, but rather lost big money when I shopped Manards. How many times can u screw up a delivery... everytime. What do they do to make it right? Nothing. Who do you complain to? Any one. Does it resolve any thing? No. How many words do I have left? Five? Shop at Home Depot.
Anonymous
New York, New York
SaveBig is a total SCAM!!!
SaveBig is a total scam!!! They don't have the items they offer in the bids, you place your bids, waste your money and later if you win or you decide to buy something on the option to buy the items, they just send you an email like this one and you lost your money placing bids for non exisiting items. The real name should be SAVE BIG SCAM!!! Don't waste money on this site, you won't get any items you apparently won. Dear SaveBig winner, We have experienced an unfortunate issue with our partner and are unable to ship your (Item you won or bought). We apologize for this inconvenience, and are extremely upset with our partner. Along with our sincerest apoligizes, we have refunded your purchase price, refunded the bids used toward this auction, and given you 200 free bids. We have dropped this partner and will not have these issues in the future. Thank you, SaveBig.com
Loss:
$500
3 comments
Paul W Dht
Plano, Texas
SAVE BIG is a scam , they took my $99 no reply
I was scammed by save big they said they would refund my $99 , that was a month ago, DONT DO IT.NO ph # some *** on a computer counting your SCAMMED MONEY , They Have to be stopped , Class action LAW SUIT Coming save bigs way, They will probably go close the doors , and keep your cash, how can you contact a company with no ph # its all BS from SAVE BIG , NO SAVE anything just cost you money and no way to get it back , they are DIRT BAGS don't DO IT YOU WONT WIN ANYTHING and you wont get your money
2 comments
Anonymous
Philadelphia, Pennsylvania
Savebig is no good
It is a fact that savebig.com has alot! of robots that bid up the prices and trap people into bidding and wasting their money when they have to chance to win, because the robots work for the house and have an unlimited amount of cash, and bids. quibids have 10 times as much traffic as them, so how can savebig sell things like an ipad2 for $22,000??? you decide. Just check and see that they dont have enough traffic to bidder ratio to justify how much (real) versus (ficticious) people are spending. IMHO from an industry expert who has seen it all
Loss:
$89
7 comments
Scuttles L
Portland, Oregon
Screwed in a BIG way
I too got suckered, The lure of free bids without telling you there will be a massive charge for you to actually use them! I "won" a $15 gift card that cost me $100! I have written to them several times and only received a robot response. Sadly I had shared my "win" on facebook before realizing the horror of this company and now several of my good friends are out money as well. I was thinking about not going disputing the charge cause I thought I must have missed something but seeing all this *** they are doing and all the stories match mine....I am fighting it! Maybe BBB as well!
Loss:
$100
9 comments
Howard A Hwc
Syracuse, New York
Ripoff
www.savebig.com is a ripoff site,they single out ppl. and take their money and do not deliver their product they won,they charge for shipping and do not deliver, if you contact they lie to you about shipping itthey try to tell you that someone delivered it for them which will be a another lie of theirs. I tried ro resolve the problem and they only sent parcel of my I money back. I have read what others have wrote about them and they all say they was ripped by them,so I would suggest staying away from the site
Loss:
$125
4 comments
wisenick
San Diego, California
SAVE BIG IS A HUGE!!!!! FRAUD...SCAM!!!!!
Save Big gives you the impression that you're credit card is used only when you win a bid...not when you're making a bid. Folks...do yourself a favot, unless you feel like sitting for hours upon hours to "maybe" (unlikely) win, you're waisting your time. This site is a complete fraud-they are not clear about the sign up process. In fact, unlike most all other sites, they don't provide you with a check box askin if you've read the Terms and Conditions. In addition the bidding seems to be by people who have an automated bid that occurs when it dips down to 1 second. This site is an absolute fraud/joke/disaster and a class action law suit waiting to happen. And I am certainly going to have them on my radar and will likely lead the charge to see to it that they change thier policies and/or have them shut down!
4 comments
BillRJ
San Ramon, California
My advice: RUN from SAVEBIG.COM!!!
Read what the other complaints on this website are telling you. Unlike other legit site that tell you "you are being charged XX dollars...press accept to continue"....I seen nothing of that sort until AFTER I clicked on the NEXT button (or similar button). I did not use ANY bids, yet they refused to refund my money. I finally after a week was granted a refund from my credit card company because I disputed the charges. What a hassle!!! I also did not find anything that I wanted. This site is UNLIKE Ebay! My advice: Stay AWAY from savebig.com.
Jon Rlg
Pharr, Texas
They got me too .. but there is a solution!
Heres the Deal i too had a $99 charge that was not mentioned in the sign up .. here the email i wrote i suggest you do the same "I have Just realized that the $99 sign up was not mentioned it was infact stated that it was a free sign up and on second look regestering on a different computer it is true .. NO MENTION OF $99 Untill it was too late .. i am asking for a refund and giving 5hours before i notify My back with a fraudulent non authorized charge ,, This is dispicable i will also be contactiing the BBB and also my congressman. i expect you will take care of this in a civil manner " Here is the respose i recieved immediatly Your order has been cancelled. The charges for your order take a day to settle before we receive your funds. Since we have cancelled your order while the transaction was still pending, the charge will simply come off of you credit card statement because the money was never deducted from your account. The timeline for the cancellation to remove the pending charge from your statement varies by bank, but please keep in mind that while most banks take under 8 business days, some can take up to 30 business days. If you have any questions, please feel free to ask. Also, we are going to leave 20 bids on your account in case you want to come back and try our site. Thanks for giving SaveBig a shot! Thanks for trying SaveBig.com! Daniel Marley SaveBig.com Customer Support
3 comments
Anonymous
Freeport, New York
I won 5 items and only received 4
I won 5 items on savebig.com and only received 4 in the mail. I emailed them at first before i received my 4 items and was told that they have to check with shipping. They then credited me with 30 free bids. Then when I received only 4 out of 5 items in the mail, I emailed them and they wrote back that they will check with upper management. They then upped my bid count up to 170. I don't want to bid anymore I want my missing $25 gift card. Four days later and still no answer from upper management. Class action? Please anyone doing one let me know.
1 comment
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You're the gearestt! JMHO
Savebig .com is a garbage website.
I won many goods and paid the shipping fee to place the orders. One month has passed since I place the order. I contacted the customer service to ask why they could not ship the goods that I placed the order. They only added some bids to my account. I email them many times and got nothing.
This is a trickish website. Noone will touch it.
Yea same thing with us we bought 1 $10 giftcard and got it went to bid more and there has been nothing but complete garbage to bid on. We also agree with the bids because of no warning, and with the giftcards we thought we'd give it a try but now theres nothing.
That was at the end of April also. STAY AWAY, WHAT A SCAM.
I am prety sure this is the same guys who ran Xbids last year and shut down the site without notice and not refunding any monies in the accounts. I wouldn't touch this and for sure wouldn't give them a penny.
I have had the same experience. Emailed them, they said they were up dating site.
Foolishly believed them and purchased more bids.
Now I have useless bids..and notice not very many active bidders. I would be happy to get $ i spent for bids back,,